Privacy Policy

At StageCraft Academy, located at 221B Baker Street, London, NW1 6XE, UK, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. It also informs you about your rights regarding your personal data under the General Data Protection Regulation (GDPR) and other relevant privacy laws.

Information We Collect

We collect various types of information from and about you, including:

Personal Information: This includes your name, address, email address, phone number, date of birth, and any other information you provide when you register for our courses, workshops, or events, or when you contact us directly.
Payment Information: When you make payments for courses or workshops, we collect payment information such as credit card details or bank account information. This information is processed securely by our payment processors and is not stored on our servers.
Educational Information: We collect information related to your educational background, acting experience, and performance history to assess your suitability for specific courses and workshops.
Website Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is collected using cookies and other tracking technologies.
Marketing Information: With your consent, we may collect information related to your marketing preferences, such as whether you wish to receive newsletters, promotional emails, or other marketing communications from us.
Photographs and Videos: During courses, workshops, and academy events, we may take photographs and videos for promotional and archival purposes. Your consent will be obtained before using any such materials.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To administer your enrollment in our courses and workshops, provide you with course materials, communicate with you about course schedules and updates, and evaluate your performance.
To Process Payments: To process your payments for courses and workshops and to provide you with receipts and invoices.
To Improve Our Website: To analyze website usage data and improve the functionality, content, and user experience of our website.
To Personalize Your Experience: To personalize your experience on our website and to provide you with relevant content and recommendations.
To Communicate with You: To respond to your inquiries, provide you with customer support, and communicate with you about important updates and changes to our services.
To Market Our Services: With your consent, to send you newsletters, promotional emails, and other marketing communications about our courses, workshops, and events.
To Comply with Legal Obligations: To comply with our legal obligations, such as tax reporting requirements and GDPR compliance.
Safety and Security: To ensure the safety and security of our students, instructors, and staff, and to prevent fraud and other illegal activities.

Sharing Your Information

We may share your information with the following third parties:

Service Providers: We may share your information with third-party service providers who assist us with payment processing, website hosting, email marketing, and other services. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
Instructors: We share student information with instructors for the purpose of delivering courses and workshops. Instructors are required to maintain the confidentiality of student information.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive information transmitted online.
Storing your personal information on secure servers.
Implementing access controls to restrict access to your personal information to authorized personnel only.
Regularly monitoring our systems for security vulnerabilities.
Training our staff on data security best practices.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Under the GDPR, you have the following rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You have the right to request that we erase your personal information in certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances.
Right to Withdraw Consent: If you have provided us with your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected] or write to us at StageCraft Academy, 221B Baker Street, London, NW1 6XE, UK. We will respond to your request within one month.

Cookies

Our website uses cookies to collect information about your browsing behavior. Cookies are small text files that are stored on your computer or mobile device when you visit our website.

We use cookies for the following purposes:

To Improve Website Functionality: To remember your preferences and settings, such as your language and font size.
To Analyze Website Usage: To track how you use our website and to identify areas for improvement.
To Personalize Your Experience: To provide you with relevant content and recommendations.

You can control cookies through your browser settings. You can choose to disable all cookies or to receive a notification each time a cookie is set. However, please note that disabling cookies may affect the functionality of our website.

For more information about our use of cookies, please see our Cookies Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and, where appropriate, notify you by email. Please check this page periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

StageCraft Academy
221B Baker Street
London, NW1 6XE
UK
Email: [email protected]
Phone: 020 7946 0873